Introduction

At SV Care Academy Centre of Medical Academy SDN BHD, we are dedicated to safeguarding your personal data at all times. This privacy policy and notice pertain to your engagement, utilization, and communication with SV Care Centre of Medical Academy SDN BHD, including all our associated communication channels. If you do not consent to our privacy policy and notice, we kindly request that you refrain from using any of our services. If you wish to revoke your consent regarding the data practices outlined in this privacy policy and notice, please feel free to reach out to us via the provided contact information.

SV Care Centre of Medical Academy SDN BHD is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services or website.

This notice has been crafted to instil confidence in our users regarding the privacy and security of their personal data and to fulfil our responsibilities under the Data Protection Acts of 1988 to 2018 and the General Data Protection Regulation. According to Data Protection Law, personal data is defined as information that can either directly identify an individual or possesses the potential to do so.

As mandated by Data Protection Law, we are obligated to adhere to data protection guidelines. This notice is applicable to all personal data and information that is collected, processed, and stored by us through your utilization of our communication platforms.

In accordance with Data Protection Law, SV Care Centre of Medical Academy SDN BHD acts as the data controller for your personal data and information. What types of personal data and information do we gather?

• We collect and securely store any information you furnish to us, such as when you create an account, upload documents, apply for job vacancies, or access content.
• When you use our website or other communication platforms, we collect data and information provided by you or your digital devices during the registration process with SV Care Centre of Medical Academy SDN BHD.

How we collect data and information:

• We acquire personal data and information through your engagement with our communication platforms, which include our website, LinkedIn, Facebook, Instagram, Twitter, and various mobile devices.
• We obtain data and information from your utilization of our website, LinkedIn, Facebook, Instagram, Twitter, and other mobile devices using multiple methods.

How we utilize your data and information at SV Care Centre of Medical Academy SDN BHD:

• We want to assure you that under no circumstances will SV Care Centre of Medical Academy SDN BHD disclose the data and information we collect from you to any third parties without your prior consent and agreement.

Information you share with SV Care Centre of Medical Academy SDN BHD:

• We may employ your data and information to process any requests initiated by you, to respond promptly, and to engage in communication concerning job vacancy applications as required.
• Additionally, we may use the information you provide to communicate with you on subjects of interest, aimed at enhancing your experience with SV Care Centre of Medical Academy SDN BHD.
• To enhance our services, we might combine non-personal information that you provide with supplementary information, including updates to mailing addresses and demographic data, obtained from reliable public sources or trusted third-party entities.

How long is Personal Data and Information Retained at SV Care Centre of Medical Academy?

• The duration for which we preserve information depends on its purpose. In certain instances, legal requirements mandate the minimum retention period for data and information. Unless specific legal stipulations dictate otherwise, we will not retain information beyond its necessity.
• Personal data and information may be shared by you during registration with SV Care Centre of Medical Academy and its affiliated platforms. Data provided when creating an account will be retained for the duration of your engagement with us. After concluding communications with SV Care Centre of Medical Academy, your personal data and information will be securely stored for a period of seven years following account termination. Personal data and information provided without registration will be retained for as long as your interaction remains active and for an additional 30-day period of inactivity, after which we will initiate contact. Once the limitation period expires, any retained personal data and information will be securely disposed of.

How SV Care Centre of Medical Academy SDN BHD Protects Personal Data/Information:

• We employ reasonable administrative and other measures to ensure the protection of personal data/information against loss, theft, and unauthorized access, use, or alterations. Security measures and assessments are regularly conducted on systems containing personal data/information to ensure the effectiveness of controls.

Making a Complaint and Disclosure of Personal Data/Information:

• Complaints can be submitted to ask@svcaregroup.com. As a user of our website or other communication platforms, you also have the right to lodge a complaint with the Data Protection Commission.
• SV Care Centre of Medical Academy SDN BHD only discloses your information to third parties with your explicit authorization or when it is essential for business purposes or to meet legal or statutory obligations. When sharing information with third parties, we only disclose the amount of personal information necessary to fulfil these business needs or legal requirements.
• We may engage other companies and individuals to perform various functions on our behalf, including marketing and analytics support. Periodically, we may share personal data/information or non-personally identifiable information with third parties to assist in specific services related to the operation of aspects of SV Care Centre of Medical Academy SDN BHD. These third-party service providers are authorized to use personal data/information solely for the purpose of performing their functions on our behalf and are required to maintain the security of your personal information. We ensure that these third parties have appropriate measures in place to protect the personal data/information they receive, in accordance with Data Protection Law and as specified in this Privacy Policy and Notice. Adequate precautions are taken to ensure secure disclosures or transfers of your information to third parties, with contractual safeguards in place.
• In the event of changes in ownership or corporate structure, we may transfer your information to another affiliated company of SV Care Centre of Medical Academy SDN BHD. We will notify you in case of such changes.
• SV Care Centre of Medical Academy SDN BHD may provide information for national security purposes, ensuring that any such disclosure is in line with Data Protection Law.
• In compliance with Data Protection Law, SV Care Centre of Medical Academy SDN BHD may provide information in response to legitimate requests related to crime prevention, detection, or prosecution.
• We may also disclose your identity or personal data/information in connection with complaints regarding your use of our services, when required by law, or when obliged to do so under Data Protection Law.

Please be assured that we are committed to ensuring the privacy and security of your personal data/information in all circumstances.

Exercising Your Rights and Opting Out at SV Care Centre of Medical Academy SDN BHD:

• To modify or update information pertaining to your association with SV Care Centre of Medical Academy SDN BHD, please feel free to reach out to us via email at ask@svcaregroup.com or contact us by telephone at +6018 3134369. You have the option to unsubscribe from receiving future commercial email communications from us or request the removal of your information from our systems.
• Should you wish to have all your data removed from our database, we will promptly acknowledge your request within 21 days of receipt and proceed with processing it within 30 days of receipt.

Cookies at SV Care Centre of Medical Academy SDN BHD:

Cookies are text files that are stored on your computer's hard drive, tracking your website viewing history. If you return to our website, these cookies enable us to present personalized choices based on the stored information from your previous visits. You can typically adjust your browser settings to decline the acceptance of cookies. We utilize site tracking software to monitor traffic patterns and site usage, aiding us in enhancing website design and layout. These cookies provide secure access to your account preferences.

Preference: SV Care Centre of Medical Academy SDN BHD employs cookies to store your preferences, such as language selection and job search results display.

Monitoring Site Performance: To assess the performance of our site(s), we gather data on page visits. This information remains entirely anonymous, making it impossible to identify the source. When utilizing this data, we analyse overall visitor numbers rather than individual visits. This information is utilized for reporting and site improvement purposes. For instance, we have utilized analytics data to modify our site's features based on their popularity among users. The data we track includes: - Page views
- Time of visit
- Duration of visit
- Geographic origin of visitors
- Technical details about the devices or browsers used to access the site.

Rest assured that we handle this data with the utmost care and privacy.

At SV Care Centre of Medical Academy SDN BHD, we utilize Google for our analytics data. You can find more details about how Google Analytics manages your data. Additionally, you can review Google's comprehensive privacy policy.

We track the pages you visit and the jobs you explore to provide you with similar roles of interest. As you navigate our site, certain pieces of information must be stored to ensure the site's proper functionality. For instance, if you conduct a job search, your search terms are retained to facilitate future adjustments. If you log in, we remember your logged-in account.

Your Rights Regarding Your Personal Data: As mentioned earlier, you possess the following rights concerning the personal data we hold:

• Right of Access (Subject Access Request): You have the right to access the data we hold about you.
• Right to Rectify or Erase Inaccurate Information: If your personal information is incorrect or incomplete, you can request corrections.
• Right to opt Out of Direct Marketing: You can request to be removed from our direct marketing or mailing lists.
• Right to Complain to the Data Protection Commissioner: If you have concerns about how we handle your data, you can lodge a complaint with the Data Protection Commissioner.

Data Access Requests: You can exercise any of these rights by submitting a Data Subject Request via email to ask@svcaregroup.com. We will acknowledge these requests within one month of receipt, and you will typically not be charged a fee. However, we may require specific information to confirm your identity and uphold your rights, ensuring data protection.

We may refuse to fulfil certain requests in accordance with our rights under Data Privacy Legislation.

Right of Access: If SV Care Centre of Medical Academy SDN BHD confirms that we process your Personal Data, we will provide you with a copy of that information. If additional copies are required, they may be subject to a specific fee.

Right to Rectify Inaccurate Information: If the personal information held by SV Care Centre of Medical Academy SDN BHD is inaccurate or incomplete, you have the right to request corrections. If this information has been shared with relevant third parties, we will inform them of the rectification, where possible.

Right to Erasure: You can request the erasure of your details, subject to legal considerations.

Right to opt Out of Direct Marketing: SV Care Centre of Medical Academy SDN BHD may use your contact details to provide updates, such as job opportunities, MMC/CPD information, and additional details.

Right to Data Portability: Starting from May 25th, 2018, you have the right, in certain circumstances, to obtain Personal Data you have provided us with in a structured and commonly used and machine- readable format and reuse it elsewhere or request its transfer to a third party of your choice.

Right to Complain to the Data Protection Commissioner: If you are dissatisfied with our response to your request, you have the option to make a complaint to the Data Protection Commissioner, who may investigate the matter on your behalf.

Conclusion: This privacy policy and notice will be periodically reviewed and updated to align with changes in the law. You will be promptly informed of any such revisions. Your continued interaction with SV Care Centre of Medical Academy SDN BHD will be subject to the latest privacy policy and notice. We encourage you to periodically review this policy and notice to stay informed about how we collect, use, and disclose personal information. Should you ever need to contact SV Care Centre of Medical Academy SDN BHD regarding any of the aforementioned matters, please feel free to reach out to us via email at ask@svcaregroup.com or by telephone at +6018 3134369.

Information We Collect:

We may collect the following types of personal information:

Contact Information: Name, IC No, email address, phone number, postal address.

Educational and Professional Information: Qualifications, certifications, academic history, and professional background.

Usage Data: Information about how you use our website and services.

Cookies and Tracking Data: Information collected through cookies and similar tracking technologies.

How We Use Your Information:

We use your personal information for the following purposes:

• To provide and maintain our services.
• To communicate with you about our services, updates, and promotions.
• To process your applications, registrations, and payments.
• To improve our services and website.
• To comply with legal and regulatory obligations.